Here we search for the Message Header Analyzer app: Next, we click on the plus button and select Add from the Office Store: In here we see all the apps that come installed by default: First, we go to the Exchange Admin Center and navigate to organization and add-ins. To use this app we need Exchange 2013/2016 and Outlook 2013/2016. One of these apps is the Message Header Analyzer by Stephen Griffin. With Exchange 2013 came the integration with Apps for Office and Apps for Outlook, which allowed third-party developers to enhance the functionality and user experience of Outlook and OWA by developing apps for these two email clients. The one we are discussing today however, is one that we can use directly in Outlook and/or OWA! My favorite one is Message Analyzer, which is part of Microsoft’s Remote Connectivity Analyzer :īut there are alternatives such as the one from MXtoolbox : Now there are a few online tools that display this information in a very user friendly way. Gone are the days where we would put this information in Notepad, insert a few new lines to make it easier to read and start “decrypting” all the information. These contain important information when it comes to troubleshooting mail flow issues, such as the servers the email passed through, timestamps, sender, recipients, if the email was scanned for viruses and/or spam, and more. Analyzing email headers is something that most Exchange administrators had to do at least once or even often (I know I had to do it loads of times!).
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